Frequently Asked Questions

Explore our frequently asked questions and answers about Home Care.

Home care is skilled services prescribed by your doctor for rehabilitation or nursing services to treat chronic conditions, recovering from an illness, injury or surgery in your home while you are homebound on a part time or intermittent basis.

Personal care assistance typically includes non-medical services with personal care such as bathing, dressing, grooming, and homemaking services such as cleaning, laundry and shopping which do not require skilled nursing expertise. Personal care assistance is private pay, not covered by Medicare or most insurances.

Skilled care refers to skilled nursing or rehabilitation services, provided by licensed health professionals like nurses and physical therapists, ordered by a doctor.

Medicare describes “homebound” as follows: you have trouble leaving your home without help such as using a cane, wheelchair, walker, or crutches; in need of special transportation or help from another person, because of an illness or injury or leaving your home. The clinician will provide education on a person’s homebound status during assessment.

Home care is paid for by Medicare, Medicaid, HMO, private insurance and private pay. We will work with you to verify your insurance coverage for home care.

During a personal comprehensive assessment, through a series of questions, you and the Optage Home Care team will create an individualized plan of care to meet your specific goals with nursing, physical therapy, occupational therapy, speech therapy, home health aid and social worker as applicable. Care coordination will be with you, the clinicians and your doctor.

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